Shipping Options

Payment Options:

Online Transfer / Bank-in to

Bank: Public Bank Berhad

A/C No. : 3182209635

A/C Name : NG Jewel Sdn Bhd


Free Delivery:

Enjoy FREE shipping when you spend RM75 and above.

For purchases under RM75, the following delivery charges applies:

West Malaysia – RM 10

East Malaysia – RM 17

Shipping Options:

Your parcel will be delivered using Malaysia’s courier services: Skynet, or Gdex

Gdex tracking:
SkyNet tracking:


You may also collect your purchases at Kelvin Gems’ Office. Our office is located in Level 5, PNB DARBY PARK HOTEL, No.10 Jalan Binjai, 50450 Kuala Lumpur. Kindly email for further details and arrangements.

Delivery time

All orders will be shipped on weekdays, during working hours from Monday to Friday, excluding Malaysian Public Holidays.


For enquiries, kindly contact our Customer Service Department at

Contact No : +6012-2672019 / +6017 2688673

Email :